Contact

At THRYEEL LTD, we consider communication a cornerstone of fine service. Whether you're reaching out with a question about your order, seeking product guidance, or simply want to say hello — we're here for you, every step of the way.

📞 Customer Service Line

Phone: +44 2036 263040
Hours: Monday to Friday — 10:00 AM to 5:00 PM (UK Time)
Language: English

Our customer support team is trained to assist with product details, shipping updates, return requests, and general inquiries. If your call is not answered immediately, we kindly invite you to leave a voicemail, and we will return your call within one business day.

📧 Email Assistance

General & Order Inquiries:
📩 support@ld99s.com

Feel free to contact us for:

  • Order tracking and delivery status

  • Product questions or care instructions

  • Return, exchange or refund requests

  • Feedback, compliments, or concerns

We aim to respond to all emails within 24 business hours. During peak seasons or holidays, replies may take slightly longer — but your message will always be acknowledged.

🏢 Registered Company Address

THRYEEL LTD
Company No: 16497931
29 Ickworth Park Road
London, England
E17 6LN
United Kingdom

Note: This is our administrative office, not a retail showroom. Returns and correspondence may be posted here by arrangement.

🌐 Website

Visit us at: www.ld99s.com
Here, you can:

  • Browse our curated dinnerware collections

  • View product availability

  • Place and track orders

  • Access all policy pages

📦 Returns & Shipping Support

All returns and exchanges are covered under our 30-Day Free Return Policy. To begin a return:

  1. Email support@ld99s.com with your order number.

  2. Attach clear photos if the item is damaged or incorrect.

  3. Our team will guide you through the next steps with courtesy and clarity.

For shipping costs, timeframes, and tracking options, please refer to our Shipping Policy (placeholder link).

📰 Wholesale, Media & Business Collaboration

Interested in carrying THRYEEL products in your store or writing about us?

Please contact:
📩 support@ld99s.com
Subject line: “Wholesale Inquiry” or “Press Collaboration”

Our team will respond with detailed information, catalogues, and media kits where applicable.

🛡️ Legal & Compliance

THRYEEL LTD complies with all applicable UK consumer laws and GDPR standards. For more information, please review:

Thank you for choosing THRYEEL —

Where service is not an afterthought, but a signature of our brand.